For Contact Centers, convergence is the buzzword for success, when it comes to offering world-class Customer Relationship Management (CRM) services. Availability of a channel to efficiently service customers through video, voice, text (or a combination of these elements) is a key requirement for successful operation of contact centers. VoizPlus helps the contact centers by offering a wide array of next Gen services which helps them in increasing their productivity and profitability.
- Our hosted solutions help upcoming contact centers gain with a huge reduction in initial capital expenditure.
- We facilitate highly efficient delivery of service by pre-arranging multifarious legal and technical arrangements across a wide range of entities, options & technologies.
- Act as a catalyst for growth of contact-centers' businesses, with its ever-present, responsive customer support system.
- Capacities reserved for contact centers to quickly accommodate their busy-hour call attempts.
- Enjoy mobility and flexibility of operations with multiple geographic and non-geographic numbers for global operations.
- VoizPlus's plug-and-play service modules enable all types of contact centers to deploy dramatic upscaling of operations in a matter of hours.
- Our on-demand, hosted solutions enable our Contact Center customers to fully utilize our full-blown infrastructure by employing micro-level, incremental, pay-per-use investment model. 123+